The food is mediocre at best but our waiter David made our visit worth the trip. Actually the entire wait staff was great. It was my daughters 20th birthday so we were having a small family lunch. David was very pleasant, funny and proficient. Everyone at our table was impressed with the staff. I won't return as food quality vs. price isn't worth the trip. But they are fortunate to have such nice people representing the chain restaurant.
(3)
Morgan B.
Honestly, I've always loved macaroni grill. We go all the time, that will definitely be changing. Our server was incredible, hence why we left him a $20 tip on a $19.85 tab. First of all, the bread was crispy almost stale like it had been sitting there for hours. We ordered the create your own pasta, we ordered two different kinds. A tomato creamy and a tomato basil garlic. Both were not good. Too salty and just bland no flavor. We told our server even tho my BFF doesn't ever want to voice her opinion ( I get it we don't wanna be the pain in the ass complaining but sometimes its warranted ). Our amazing server took both dishes off and only charged us for what we actually ate. It sucks I seriously love this place, I hATE olive garden!!
(2)
Sib E.
First of all, I know this is a chain restaurant, so I am reviewing it for what it is. I just had dinner here tonight after a trip out of town. I went by myself and the host didn't say the dreaded "just one?" when he seated me. My server did, but I let it pass. I am not a regular here. I don't think I have ever been to this location before, and I think I have been to different locations maybe three or four times ever. I had a glass of the house red, which is served in kind of a cool way. They leave a giant bottle at your table and you keep track of how many glasses you have. In my case, almost a whole one. Their bread is pretty good. I am not a huge fan of rosemary, but if you are, you'll love it. They didn't give me any balsamic vinegar, just olive oil and I didn't care enough to ask. My server could have taken my order a little faster instead of schmoozing with the people at the next table, but it was not a long delay and she seemed to have a lot of tables other than mine. Their green salad is nothing special and next time I would probably get a caesar or skip the salad. It's not bad though. I had the chicken marsala for dinner. It comes with a mushroom sauce, soft cloves of roasted garlic and spaghetti that's tossed with chopped parsley. I think that is the only thing I have ever ordered here, and it was good. I am not a red sauce lover. I'm not sure if I came on a good night, because my experience was not consistent with the bad reviews that I have seen here. I would definitely go back for more of their house red and some appetizers. The atmosphere is also very relaxed with nice music, mostly standards like Sinatra and Tony Bennett.
(4)
M M.
Terrible food. Really greasy almost felt like eating a frozen dinner that was microwaved. The waitress showed zero interest in being friendly.. This seems to be the normal for this place. Still feeling the effects of the grease a day later.
(1)
Annie T.
Just got done eating here and it was one of the worst experiences. This isn't the first time this has happened either. Quality of food, service and management is horrendous. I've been going here for at least 8 years now. Service almost matched up to the food. No refills, no split dish like we asked and it looked like she was more busy putting in her tips than taking care of us. We won't be eating here for awhile unless they make some major changes.
(1)
Stefany V.
This is the actual location where my boyfriend worked as a server years ago. We also celebrated our first Valentines' day with dinner at this chain. As such, it has a special place in our hearts. Service is always stellar- Charles in particular stands out. The house wine (and rockin' honor system policy) and bread are both higher quality than other chain's standbys, but their smaller menu allows them to shine instead of spreading themselves too thin. We always get the stuffed mushroom appetizer. Favorite entrees include the chicken under a brick, Carmela's chicken, and the shrimp portofino. For lunch visits, the bibb and bleu salad is my usual, and I'm really bummed that the italian wedding soup is now a special instead of a menu staple. Favorite dessert is the lemon passion. The service, food, and ambiance of this restaurant and the high standards of the chain make it one of the few places we choose to dine that isn't local.
(4)
D M.
Had dinner at Romanos macaroni Grill this evening and it was perfect. The server was great and and the food was incredible. would highjy suggest macaroni grill for a nice dining expierience Five Stars all the way Thanks David
(5)
Ashley M.
The food is not that great for the prices and the service is terrible. The first time we went there, it took what seemed forever to get our food. We decided to try the place again thinking it was a bad night. This time it was worse. The waitress we had got several complaints. One table asked for the manager. We never got our bread and getting a refill was next to impossible. Won't go back.
(1)
Mitsy G.
0- on food only giving one because customer service was okay. Husband and i went were Sunday for their express lunch ... 7 minuets or under its free.... didn't sound to promising but we tried it out because usually their food is decent. Big mistake. The noodles were nasty.... mushy and tasted like Playdoh. It looked like they just took a can of cream of mushroom soup and pored it over some noodles that had been siting for a day. My husband got the parmesan chicken sandwich, bread tasted microwaved and the sauce was just bland and just no pleasing to the taste buds at all. i am not sure why you would even come up with a express menu if all your going to do is microwave pre cooked food and serve it... Will not be returning !
(1)
Angie P.
I used to love coming in here, and hadn't been for a couple of years, so decided to stop in for lunch at around 1pm. We had to wait quite a bit for a table, as no one had bussed any of them. Ok, inconvenient, but it was only 10-15 min. When our server came to the table for drink orders, she was pretty austere. No smiles, no chit chat. All business. She brought the drinks and bread. The bread, as always, was delicious. Crispy, flaky crust, and tender, soft inside. Love it. Salad came out next, and even though it was light on the dressing, the ingredients were all fresh and crisp. I ordered the Chicken Scallopini, and my companion ordered the Hot Wing Chicken Parm (don't knock it). the chicken parm was huge, flavorful, and just a really fresh tasting well done dish. The scallopini was a disaster. The chicken was cut into medallions, which were seriously overcooked. I mean, overcooked to the point that I couldn't cut it with my knife, and when I tried to bite into it, I thought I had bitten into straight up gristle. The artichoke hearts and mushrooms were not seasoned at all, the "lemon sauce" was just a puddle of oil that didn't even seem to have ever been in the same room with a lemon, and I think there were a whopping 3 capers sprinkled on top of the dish. The really sad thing is that the server never once came back to check on us. When I finally was able to flag her down (after my companion had finished eating), she asked me if I needed a box (despite the fact that it was obvious my entree had been barely touched). In defense of the server, she did offer to have something else made, but I honestly didn't want to make my companion wait, since she had already finished eating, and I was tired of sitting there/ Not sure what happened to what was once my favorite dish, and main reason to visit. Only reason they get two stars is because the person dining with me got a great entree and was happy.
(2)
Peggy W.
Lamad was our server tonight and I must say he did amazing he gave the best suggestions on food the Italian bake was the best penne rustica and drinks and also one of the most interactive happy attitude a five star just for that thank u we will be back
(5)
Delmon G.
Great place professional staff Good food Its just decent everything else. I expect more flavor from Italian joint
(3)
Shae Y.
I'm giving this 4stars mainly for the excellent customer service I received from Kady or Kacy! (So sorry if I'm messing up the name!) She wasn't our main server, we originally came in for the fast dinner the $9 in 9minutes but ended up staying and enjoying a meal she went above and beyond to explain to my boyfriend who had a 1000 questions lol you just Dont get. Great customer service like that anymore!
(4)
Paul W.
I enjoyed my experience at this RMG location. The service was quick and friendly. I also discovered that I REALLY like their Bibb & Blue salad containing bibb leaves, blue cheese, pancetta, walnuts, pickled red onions, buttermilk dressing. It sucks that I quit consuming wheat flower because I sucks not being able to eat their tasty bread.
(4)
Sheila G.
I would never have set foot into a Macaroni Grill - which I went to only once in New Jersey before most of you young Yelpersnappers were born - had it not been for one of those "have a free dinner on us" presentations that try to suck your money out of you. We went because the hosts claimed they weren't selling anything. And, hey, you can't beat free. So I was pleasantly surprised when we were led to a comfortable table in a kinda private part of the restaurant, where we were given set menus to choose our dinners from. I verified later that these were regular menu items, not some rubber chicken specials thrown together à la tour groups. A nice salad was followed by our entrees, Shrimp Portofino for me and the Grilled Salmon for my husband. I was surprised by the abundance of meaty shrimp in the pasta dish, together with spinach and fresh mushrooms, and both were perfectly cooked. The only flaw was the complete absence of the touted pignoli. When I asked our wonderful waitress about it later, she said she'd noticed it, too, and had asked the chef if they were in the dish. "He said 'yeah, two.' " Two pine nuts? I must have missed 'em, and they didn't make an appearance in the leftover pasta I had the next night. The salmon was awesome. I would have ordered it - it was highly recommended by the waitress - except the menu said it came with "sun-dried tomato orzo," and I'm not wild about sun-dried tomatoes. But when I tasted it, I couldn't believe how fantastic it was, and now I want to go back and order the salmon. Even the coffee - freshly brewed just for me - was excellent, and I'm really picky about my coffee. My dessert was the pitcher of milk accidently spilled on me by the otherwise-terrific waitress, on a brand-new shirt, of course. But that wasn't enough to mar a serendipitously delicious dinner. The pine nuts, on the other hand...
(4)
Marc S.
This place is hit or miss and after my last experience I'm thinking it will be a miss for a while. I have stopped by several times since they introduced the "express lunch service" where when you order from the express menu you get your order in 7 minutes or less for $7. Each time I went in for lunch the manager gave me a BOGO coupon and said that even after it was expired that he'd still honor it. Sounds nice but I'm sure it's because the location is hurting. Inside there has either been nobody dining inside or maybe 2 table with customers while i"m waiting for my order. The only thing I have had that's been worth it is a sausage and rigatoni dish. It's a good portion and tastes decent but a lot of the other menu items have been terrible and not worth the $7 let alone anything higher. I got a bit sick after eating the caprese sandwich as well the pulled pork sandwich. They will give you a free loaf of bread and some oils to go but you will have to ask for it to guarantee getting it.
(2)
Lucy M.
There were 4 of us for dinner we had reservations, got seated immediately. The waiter Michael was great prompt and attentive. The food was just as we ordered and delicious. Dessert was good too. We will be back, it was an enjoyable experience.
(4)
Joe K.
Went here for Mothers Day I have been many times with my family. Macaroni grill isn't anything special just an Italian chain restaurant. They were pretty busy we had 8 people in our party they gave us one loaf of their bread to start because the kitchen was so backed up they also couldn't find the balsamic vinegar to add to the olive oil for the bread. After about 25 minutes they finally found it, the bread is always good and fresh though. I got Carmela's chicken for my entree. It was rigatoni with chicken and mushrooms in a Marsala cream sauce which was pretty good for a chain restaurant. My uncle makes the absolute best Marsala and have never had one that comes close. I still do love chicken Marsala even if my uncle doesn't make it. My advice is if you are expecting some incredible Italian good look somewhere else. This is a big chain restaurant though it isn't terrible it's pretty basic.
(2)
Francesca H.
We tried the Express Dinner. The only service we received was the waiter brought us water and bread, we asked for the Express Dinner, he showed us to the Express counter, and we never saw him again because he was too busy hovering over a large table the rest of the time we were there. Worst service ever! Will never go back!
(1)
Lilly M.
I gave two stars because our server was nice and we were seated immediately. The service was extremely slow. We had the Pasta Milano and the Chicken parmigiana. The Milano was bland with little sauce, so it was dry. The chicken parm was OK. They pound out the chicken so when they cook it, it becomes overcooked. There wasn't enough sauce. The roasted potatoes were pleasant, a little salty for my personal tastes. I just don't think its worth the money they charge.
(2)
Rod K.
I've been coming here at least once a week for almost 10 years; mostly for lunch, and sometimes just for an iced tea while I work on my laptop for an hour or two. This place is like my 'Cheers.' And most the staff know who I am, I seat myself and they know my "the usual"s. I usually sit on the bar area where Sandy, the bartender & shift manager takes good care of me. Joey, the GM usually makes his rounds to the tables to make sure everything is a-ok, which is really good. I like that personal touch. On the rare occasion something is not 100%, I'm not afraid to let them know and they always make it right in a jiffy. Okay. Here are "the usual"s. 1. The bread is a must, unless you are a no-carb Nazi. They give you a small plate of oil & vinegar on the side. Here's my tip: ask for a separate plate of their shredded cheese. Break the bread, dip it into the oil, and then into the shredded cheese. The cheese magically sticks to the bread and it's wonderfully even more delicious. I've been known to 'borrow' one of these magic cheese shredders and keep it at my table for the duration of my visit. I love the magic cheese shredder so much I bought one for home from Costco. 2. Lobster Ravioli. Lobster and ravioli we're just meant to be together. Make sure to tell them to sprinkle the cheese from the magic shredder on top so 'it looks like a snowy day.' 3. The Bib & Bleu salad. I love Bleu cheese, so I always add extra Bleu cheese crumbles, (You can never have enough Bleu cheese crumbles.) AND I always add 6 grilled shrimp. (4 is too few. 8 is too many, but 6 is juuuuust right!) 4. Parmesan Crusted Chicken Salad. I always ask for extra .... Wait for it .... Cheese. LOL, they have large tasty shaves of parm cheese on top.
(5)
Joshua W.
I have to agree with some of the comments here. My wife and I were unimpressed with this restaurant from the start. We arrived during the lull period between lunch and dinner and stood at the host stand for a few minutes with no response despite servers in the room. As we were about to leave a girl came in that was clearly getting ready to start her shift and sat us despite not being in uniform. Strike one. Our server took a few minutes to get to us for the first time and pushed the appetizer special pretty hard despite us not being interested in having one. After that it took over five minutes to get our drinks - a water and a Coke - despite having enough time to walk in the kitchen, back out, drop off bread, pick up dirty dishes from another table, then back into the kitchen. Strike two, although the rosemary bread is rather good. We decided to get some side items before the meal since we were a little hungry. I ordered a bowl of soup and my wife got a side Caesar salad that we requested before the entrees. The salad was pretty dry, requiring her to order a side of dressing from the manager that was walking around since the server didn't follow up. My soup portion was extremely small - one layer and almost no broth. Unacceptable for a five dollar bowl. Strike three. At this point we had maybe a few bites down and the entrees came out. I had the chicken marsala which was about average, though not as tender as it should be. She had fettuccine alfredo with chicken, also average. The portion size for both meals was about normal. Overall our experience was very subpar, despite the friendly nature of all staff members we encountered. I can't recommend this restaurant to anyone looking for anything more than an average chain Italian experience.
(2)
Donald G.
A classic chain just got even better. This is our new go-to spot when we are in the mood for some Italian food during lunch. Why is that you ask, well because they make it soooo convenient. Romano's now has an Express Menu where your order comes out within 7 minutes of ordering. Totally affordable, filling, and excellent quality. Don't forget to get some of that Rosemary bread ($1 extra for a loaf)!
(5)
J H.
I have gone to this restaurant multiple times thinking it would get better. After last night I am finally done. The food is decent, nothing to brag about. The service is what ruins it. It takes close to 20 minutes just to get a glass of water and place our order. Once we eventually received our food, we had no silverware. We literally had to get up and go ask the hostess to get someone over to our table so we could get utensils. Our food was already cold by the time we got it. We sat for another 25 minutes to wait for our bill. I would never recommend this place to anyone. The service is rude and dismissive. Do yourself a favor and go across the parking lot to Chillis.
(1)
Michelle R.
I wish there was zero stars. I literally seat there for 10 with nobody even asking for drinks. I just left. Horrible horrible service !!!! The place was empty. Will never recommend.
(1)
Christie L.
Yikes, what happened to Macaroni Grill?!?!?!? I used to love coming here. We did get seated right away but getting acknowledged by our server after being seated was another story. They seemed very busy. After quenching my thirst because I finally got my drink ordering was under way. I asked for a "House Salad" with extra ranch to start. Then for my meal I ordered the "Build Your Own Pasta". It was noodles, arrabbiata sauce and buffalo mozzarella. The server brought me a caesar salad instead if the house salad I ordered. Then brought the right salad after I was almost finished with my pasta. The food was good but service was lacking very much. It was clean inside and they just finished a remodel so they now have both booths and tables to sit at. They still have the curbside to go if you want to phone in an order to go. Outside is a nice patio should you feel like eating outdoors.
(3)
808 W.
This place used to be good and now it's just meh! Used to be somewhere to take family and friends visiting or get togethers, the point is USED TO. The waiter was kind and friendly, his name is Carmal. I could see the other waitresses and waiters being friendly to customers as well. The food SUCKS! They need to concentrate on making their food flavorful and so yummy that customers want to return. For now they are meh...
(2)
Jana M.
First off thanks Cathy for excellent, quick, friendly service.. You were great! since I am a big kid I enjoyed the fact that the tables were covered with paper and crayons were already there waiting for me (yes me). Now on to the food. The bread they give you is delish. Its soft and yummy and the olive oil jug they leave you to refill your dipping plate is great. I just wish there was already parmesan cheese offered on the table. We then ordered their 2 for $9 appetizers. We got the macaroni bites with truffle dip. Now think of a mozzarella sticks but filled with easy mac... This could be a great appetizer if they made their own mac or used a different cheese. truffle dip was yummy. we also got the baked Prosciutto & Mozzarella. It was a little crispy to be baked. It was pretty average. wouldn't order it again (assuming I ever go back). Then I ordered the Lobster ravioli which had a very strong lobster taste. I was expecting it to be subtle with the taste of butter, but nope. If you like the strong in your face Lobster taste then go for it. My husband ordered the Chicken Parmesan which was also very standard. The chicken didn't seem to be seasoned. Also the side of spaghetti (noodles in red sauce) was flavorless. All in all we're never going back.
(3)
Melanie P.
Unfortunately I have to drop my review down a star. I stopped in for lunch on 12/23 and they have done away w/gluten free options which is such a terrible idea being that many people suffer from celiac or gluten allergies. The waitress said they also removed the wheat pasta for those who are health conscious. I won't be returning for that reason alone and hope that corporate will rethink their choice for removing such items.
(2)
Jodi H.
We had a birthday party there last night, and we were really disappointed with the experience. There were 7 of us, and 5 of us arrived at 5:30pm (our reservation time) and the other two came about 5:45 pm (traffic delayed them). We were not offered any drinks while we waited for the other two to arrive. Then the other two guests arrived and it took a while for our server to come take our order--even just drinks. We finally placed our order and it took something like 45 minutes for our orders to come. Our server was working hard, but it seemed to us that he had too many tables to take care of (though the restaurant was not super crowded, he seemed to have to cover quite a large area). It was extremely hard for our two 4-year-old grandkids to wait 45 minutes for some macaroni, but they did their best. The food, when it finally arrived, was mediocre at best. My husband had a shell in his lobster ravioli, the bread seemed stale, and my shrimp salad was bland and had only 4 shrimp (though the shrimp was yummy) on it. This place has really gone downhill. We used to love the food and the service was usually good, too. I'm not sure if the long wait was because of the kitchen or the server, so I'm not sure who's at fault there. Our server was pleasant and helped us with our birthday gift pile and brought a piece of birthday cake to my husband (it was dry). I think he was trying his best and was working hard, so I left him a decent tip for his efforts (hey, waiting tables is hard). I don't think we'll be back to this place for a very long time. It was so disappointing.
(1)
Emily H.
My boyfriend and I have been regulars here for almost a year now. They always deliver excellent service and food. The chicken parmigiana is our favorite, and I love their house salad with the Mediterranean vinaigrette. Also, the bread is hot and crunchy on the outside, but soft on the inside, yum! I always ask for balsamic vinaigrette but my boyfriend prefers just olive oil and fresh pepper. And, They're constantly sending out email coupons, for $10-$20 off, and half priced wine!
(5)
Jose M.
We decided to come here on a Saturday later in the evening for dinner, the parking lot didn't seem to full, it was pretty easy finding a spot. As soon as we walked in the door they were completely packed but that didn't stop the customer service at all, we were immediately greeted and taken care of, ice cold water, and fresh bread with olive oil and balsamic vinegar. I ordered Mama's Trio what a ton of food, the portions are amazing! Chicken Parmesan, Lasagna Bolognese, and Chicken Cannelloni, everything was great, I couldn't come close to finishing all of this, so at home I had this for dinner the next day as well! She ordered the Chicken Parmesan and I was a little jealous because that was my favorite out of all three. It comes with chicken that is crisp on the outside but juicy and moist on the inside, topped with cheese, sitting next to thin angel hair spaghetti, the whole plate is about 91 grams of protein and 129 grams of carbs so it's a great meal after working out if you're looking to add mass. I have to say this is one of my favorite places for dinner, with the great customer service and great food, I can't see how anyone has anything to complain about.
(5)
Evelyn M.
My husband received a gift card from one of his clients and we had never been here before. We had been wanting to try it for awhile so we went there for dinner last night with no kids. We got there around 5pm and for a Friday night we did not have to wait to be seated so we must have gotten there before the dinner rush. The greeter was friendly and so was our server. My husband loved the bread they give you before your meal with the olive oil & balsamic vinegar and I must say it was delicious. We did the 2 for $9 appetizers - fried macaroni and the baked prosciutto & mozzarella - both were delicious but the baked prosciutto was our favorite..we could have just ordered a couple of more of those and be done..lol. For the entree, I ordered a new item. It was 3 cheese ravioli with butternut squash & pine nuts.. Oh man the raviolis were huge and the sauce, pine nuts and squash on the top was SOOO good. It was a big order so I was only able to eat 1/2 after eating the bread and appetizers. My husband ordered the Mama's Trio which included chicken parmesan, lasagna bolognese, chicken & mushroom cannelloni. the servings on his plate looked like he had 3 entree's ...this was a huge portion so we probably could have shared this between the 2 of us. My husband said everything was delicious as well. As for the restaurant itself, I really liked the ambiance of the place. I would definately NOT take our kids here. Seems more like a place to go with your date. And since its Christmas time right now looked there were a lot of maybe office gatherings. We saw people coming in carrying gift bags. I dont recall seeing any kids there last night either. And a couple of times the hostesses came out and sang a couple of Christmas carols and WOW they sang awesome...so I really liked that. When they werent singing they had Christmas music playing. For us, we really liked Macaroni Grill and will definately go back. Next time we would like to go sit in the bar area and just order appetizers and a couple of drinks...I think that would be a great time.
(5)
Debbie J.
So, very disappointed! We went there about six months ago and I ordered the Pork Shank Cremeni, it was delicious! Now, we go back last night and I ordered the Pork shank once again and my son ordered the Veal Valdostana. First of all, it took the waiter, who seemed nice, but somewhat flustered 1/2 hour to even get our drink order. When he finally made it around to us (mind you, we were there at 4 o'clock and there were only maybe five tables with people seated and 4 serve staff.) We placed our appetizer for the crostini, when it arrived the tomatoes were old, sour and whilted, that should have been a sign. After about 30 minutes, the waiter came to the table and apologized, saying that he had placed our order wrong and that our order would be out shortly. After about 20 minutes, I could see the cook cussing him out!!! When he brought our food to us, it looked like someone had thrown it together in a slop pot! The potatoes that came with the Pork Shank were burned black, my son's veal was cooked to a leather shoe consistency! I guess this is what happens when corporations take over, this was ridiculous! Sorry Macaroni grill, we will NEVER be back!
(1)
Jill G.
We had a great wonderful time at Macaroni. We ordered the tasting menu which was so much fun, flavorful and exciting. Would highly recommend it. Kristin the manager came over to make sure everything was awesome and it was!!
(5)
Rachel H.
Visited on 10/11/14 and will never return. It took forever for our waitress to even acknowledge us and ask for drink orders. We told her we were ready to order which we did but she wrote nothing down and asked us immediately after for the order again. Use paper and pen next time girl. THEN while waiting FOREVER for our food we hear her cussing the cooks out regarding our order and she stated that her tip will now be fu*%ed because our food was late. LOL smh. We asked for more water twice and more bread. She brings the water pitcher and leaves it on our table??? No bread. After 30+mins we asked for a manager. The manager comes with our food but tells us "I wanted to wait a few more mins for your order before coming over to you" Smh once again. The manager told us that our meal was comped and offered dessert to which we declined. We just wanted to get out of there. We should've paid attn when we walked in because the manager was walking a familiy out apologizing for the bad service. I wonder how many tables had comped meals that night. The food is less thatn mediocre and the staff sucks. The only person who seemed to care was the hostess.
(1)
Mary H.
Walked into the restaurant and waited almost 5 minutes before the hostess came over or anyone greeted us. Then she asked if we were going to get the lunch special. We tell her we're not sure because we haven't seen the menu. Then she tells us that if we want the lunch special there's different seating so we have to decide before we sit down?! Ummmmm... what if somebody wants the lunch special and the other person doesn't?? Can we sit down and look at the menu before deciding? This has to be the stupidest policy/promotion ever!!! This was my first time back to Macaroni Grill in over a year, and I will not be returning anytime soon after this. We decided to just leave and go to Chili's next door (which was great!)
(1)
Shawn R.
My 5 stars are for the service I received from Camal. He is by far a top notch genuinely nice guy. I belive he created little moments of magic with his knowledge of the menu to his personality and demeanor with me. I would definitely come back if everyone was as good as Camal. keep up the great service.
(5)
Jennifer K.
Our last visit has put us off for awhile. The food used to be amazing, but it is bland and tasteless now. I've had shrimp at Baja fresh that tasted better. My fettucini was bland and my husband's lasagna was watery. Service was ok...she ignored us for awhile, which bothered us. Basically, we aren't blown away with the food anymore and won't be returning.
(3)
Mark M.
I don't even know why so many of you are hating on the macaroni Grill. We ate there tonight and Kathy was our server. She was outstanding and so was the food. I know it's not Mario Battalii down at the Venetian, which we hated, but it's extremely good for the price. The new half pound meatball and pasta dish is outstanding. The bread is great, the service was fantastic. The only surprise is that the place isn't busier. If you haven't tried it in a while give it another try.
(4)
BeastMode Z.
I chose this Macaroni Grill for a mid-week family celebration. My family had plenty of suggestions; however, I came up with this place and everyone agreed. It was quite a disappointment. The atmosphere was quite comfortable, there were about 4 customer tables and the rest was empty. The food was great, but I had to wait about 30 minutes before my first order arrived, just to find out that it was the wrong order. It then took another 30 minutes for my food to arrive. By then everyone was done. Then the waitress suggests dessert (while my relatives were holding their coats waiting for me to finish my last bite); not the best experience... I was drinking coffee (during the 60 minute lapse) while waiting for my food. I asked the waitress for creamer and Splenda. It took the waitress 25 minutes to bring the creamer, by then the coffee was cold. I do not recommend this particular location. Customer service is a very important factor when it comes to a restaurant.
(2)
Cheri R.
My husband and I went to this particular location after church. We normally go to the W. Sahara location but we were on this side of town. We were immediately seated and was told that our waitress named Tiffany will be right over. Ten minutes later a lady came over and said that Tiffany was a little busy but can she start us out with drinks? I couldn't quite understand why she would be, do the fact that there was less than ten people in the building but OK.. Since we've been here a few times ,we already were familiar with the menu and ordered right away. It took them 20 minutes just to comeback with our salad.. And you guest it still no Tiffany. Our dinner was finally served 30 minutes later and It wasn't as good like the location on W Sahara. We normally stick around for dessert but we opted out. Tiffany never arrived. I hope shes OK
(2)
Lorena L.
Brought my friend and her husband for lunch. Location had one manager and one waitress. Total tables where 5. Didn't get acknowledged for a Moment then got the I'll be right with you. So I waited. Finally got a table. Food wasn't the best. Calamari was over cooked. Asked for lemons which came about 5/10 minutes later. I was done with the appetizer by then. We had to ask for water since none was brought to the table as a refill. I'm a tad embarrassed since it was my friends first time. I'll never go to this location again. 5 tables shouldn't be hard to manage with two ppl. Manager said that dessert was on the house but by the time she asked we had still been waiting on the Togo boxes. Simply retarded.
(1)
Nancy K.
Really one of the worst meals I have ever had. The stuffed mushroom appetizers were cold, calamari was bland and rubbery , the prosciutto and mozzarella cheese had flavor ..only because the prosciutto was salty....My eggplant parm was tasteless, pasta over cooked, the lasagna was burnt and the pasta was over cooked...the fish had too much flavorless breading...blandblandbland... We talked to the manager and she said they have a new cook and he need to put more salt and pepper in the food...yeah..that won't help. ICK! If you have taste buds don't go here. On a good note...our server Lamad was really great. If not for him, this place would have really been a total loss.
(1)
Flora V.
Unfortunately, our experience tonight was memorable ... not in a good way! We ordered the wine & tapas. Once our tapas were delivered, we ordered our dinners - to be eaten together. Well, the kids' food came, then my son's, then mine ... 5 minutes passed & our server scanned the table, realizing my husband's food had not yet been delivered made a comment that he was going to "check on it". He reappeared a few minutes later, looked @ our table & got this look on his face like he just remembered what he was supposed to do, disappeared then returned with my husband's dinner. By now the kids were almost done with their food, my son & I had stopped eating so we could eat together. My husband instructed the server to pack his up to go. When our server returned with the to-go box, another persson was with him. She didn't introduce herself but she kept apologizing (i figure she was the expeditor that didn't expedite). Now if you're my husband and everyone else received their food and you had to wait, how upset would you be? He turned down her offers of a free drink and dessert - she could've just comped his meal but that didn't happen. Our experience in the food industry is there is a 2-minute check after you've served your guests their food. This was very, very disappointing, next step is to call corporate office
(1)
Kami M.
I came here sometime last week and was pretty disappointed. The server Matt was very short and came off a bit rude at times like he didn't want to be there. I am mostly annoyed because I had left him a 5 dollar tip on a 10 dollar tab which seems more than fair.. then i check my bank statement and the posted payment was 17 dollars so It seems Matt was a but unhappy with his tip and decided to add some extra money to it. i'm guessing he probably does this often as most people would not notice this.. I will not be returning if this is how customers are treated
(1)
Tae B.
I wish I could give them no stars. First we were placed in the back where NO ONE could see us. Shortly after that others were seated & they received drinks before we did! 20 minutes later still no drinks & no one came to check on us..we just decided to leave. I'm never coming here again!
(1)
Mike L.
REALLY REALLY REALLY GOOD!! And the house blend wine for $3 (Happy Hour) was a great taste at a great value. I see that a lot of reviews are down on this place. I should start be saying that this was my first time in any Macaroni Grill ever. Our server was fantastic, the wait to be seated and be served was right on. I had Chicken Marsala and the gladly subbed the standard pasta with Linguine. The bread was fresh and yummy. i love any place that bring s a variety of bread to the table. Speaking of the table, you can COLOR ON IT!!!!!!! How fun is that?!?! The dining area plays classy music, the bathroom plays Learn Italian lessons and there was a distinction in the bar, where adults were aloud and the rest of the place, for everyone else with their kids. We will be visiting not just Macaroni Grill, but this particular location, again and we will bring friends.
(4)
A Yelp U.
COCKAROACHES!!!!! Don't go here if you don't want to eat with COCKAROACHES at your table. I've been here twice on two different occasions... After the first time I saw a cockaroach, I stopped coming here to this location for more than a year. Mom wanted to check it out again, so we went two weeks ago. There were two COCKAROACHES on the table with us!!! I was horrified. I tried killing them with a plate so mom wouldn't notice but she did. Unfortunately we were all done eating our dinners and there was nothing we could do. The server was nice enough, although he could have brought us refills without us asking as you could see our glasses were almost empty. Very grossed out about COCKAROACHES I hope everyone avoids this place. If it's this gross on the dining tables WHO KNOWS how many bugs are in the kitchen.... I don't want to know.
(1)
Tobe B.
Wonderful lunch with coworker! We ordered the zucchini fritti, pollo caprese and chicken spiedini. The zucchini was light and crisp and both chicken dishes were cooked perfectly. If you have gotten away from this location give it another try!
most horrible experience i have ever had at a restaurant. The pasta was very under cooked and the pasta sauce had no taste. horrible unprofessional wait staff
(1)
Bruce H.
My wife and I went here mid-September. We used to live near San Francisco and often went to the Romano's Macaroni Grill in San Mateo. We like the food; it's pretty good for a chain. It was busy when we got there but we were seated fairly quickly. The whole problem for the night was the lousy, forgetful service. We ordered the "two for $9" appetizers and only one was delivered. When we asked for the second it finally came - after the main course. I expect the servers at Mac Grill to be friendly but I don't expect any serve to lean on his elbows on my table. It wasn't a satisfactory experience. I emailed Mac Grill and got a nice response from the Area Manager, who offered $25 gift certificate. So a while later we went to the Sahara locations. Read my review of that location please.
(2)
Shawn G.
Our server; Lamad, was fantastic. I got the feeling that he genuinely loved his job and wanted to make our dining experience great. Which he did! The food was very good as well, but the service was above and beyond.
(5)
Nicole G.
Came here for a dat night with the hubby. The service was okay. Guy was friendly but didn't really go out of his way. He did a great job at explaining a couple items for us. I love that you can write on the table (its paper and i had a pen) Lol.. The food was good. Nothing to write home about. It hit the spot cause i hadnt had italian in a while. The place was full but you didnt have to wait to get a seat. A bit pricey for what it is. I enjoy olive garden better
(3)
Kathleen A.
Went there last night with my son and husband we were very disappointed the food took longer than expected to come to us, we never got refills on our drinks the portions were small and it was expensive. The food we found to be average compared to what we paid. The worst was mine. I had the blackboard soup. Not very good. We won't go back.
(2)
Patrick S.
Wow! We should have read the reviews before we went here. The service is horrible. We had stacks of appetizer plates and salad bowls on the table and no one removed them until we asked. Next we received our entrees and my wife's pasta wasn't cooked and the chicken in my pasta dish was raw as well. The final straw was a manager we observed wiping his nose then picking up food and delivering it to a table. Sorry this place should be closed!!!
(1)
Shannon S.
Good food and great service. We went for lunch and had the italian nachos, which were yummy. They also have a combo special that is a good deal.
(4)
Mark L.
we (me and my woman) swear by yelp! if a restaurant doesn't get 4 stars, we won't go, end of story. thus, when we found ourselves with a $20. gift card and we saw a 3 star rating on yelp. we were hesitant. but, "money talks and bs walks." so, we decided to take our chances, and we're glad we did. first off, i am a demanding diner and our server, michael, aced it. he was right on spot: pleasant, accommodating and attentive w/o being annoying. our food came out in a timely fashion but not rushed. michael immediately brought out our wine $6.(nice fill) and --the fresh baked rosemary bread...a+. we ordered the 4 course tasting menu $18.00: fried ravioli...a+, yummy. caesar salad...b, fresh crispy lettuce, tasty dressing, but...not enough croutons. pasta w red sauce...b, large portion, came out nice and hot, waiter grates the cheese over the pasta, nice touch. i like my food highly spiced with loads of garlic. even though the sauce wasn't prepared that way, i still enjoyed it, it wasn't bland or tasteless, by any means. chicken marsala, w roasted potatoes...b, tender chicken, good sauce and yummy potatoes. the waiter made a fresh pot of coffee which we enjoyed w my birthday dessert and italian opera serenade, from a lovely lady named sarah. when we rate a restaurant we consider what we were given in return for our money. in this case we had excellent service, good food, decent size portions and a stress-free relaxing meal. what's there not to like?
(5)
Ken A.
Our server, Kyle, did a great job. I had the new sausage (grilled) and potatoes which comes with sweet peppers.... WOW... was so good!!!! The wife had the eggplant with pasta.... she said it was very good. The house red wine from Italy was fine as was the bread with balsamic vinegar, olive oil and rosemary. My wife and I really enjoyed this place..... the food was great and thanks again to Kyle for great service. We will be back!!!!
(4)
Dan S.
Went there after a great night of watching my daughter sing at UNLV. Then everthing went wrong. Out of menu items, mushy food, fishy fish, etc. Last visit there was 5 years ago, next visit ............ 10 years? Wish they could get it right.
(1)
Rhonda W.
This place has def gone down! I remember a time I could give this place 5 stars ... No longer !! I didn't get any bread... Hello !!! Bread and rosemary !!! Give it to me !! I also ordered extra shrimp and mushrooms with my meal .. Apparently they don't incorporate extras into the meals anymore they just cooked them and placed them on the side ... Very disappointing ... It will be a long while before I come here again ..!
(2)
KD S.
The food wasn't that great- so I'm not a fan - the salad was the only thing worth eating
(1)
Brandie D.
Service was average. Isn't really as fancy as a remember it to be a year ago. Portions sizes weren't that big. Ordered Carmelas Chicken and it was alright (rather on the bland side). We had a gift card to use here, or else this is not a place I would typically choose. Not a restaurant I'm dying to go back to.
(3)
Andrea R.
We hadn't tried Macaroni Grill in quite some time so we thought we'd give it another go. Fail. Maybe it was just our server, but the service was bad enough that I actually contacted Macaroni Grill through their website to complain about the service. I worked in a restaurant for well over 5 years so if anything, I'm overly patient in restaurants. We ordered our very simple meal before the table next to us but for some reason they were already done with their meal before we even got our appetizer. The server seemed to sense our displeasure. However, rather than trying to rectify the situation, he just avoided our table altogether.Oh, and once we got our food is was pretty meh. I did receive communication back from Macaroni Grill and they sent 5 $5 gift certificates in the mail. This is the only thing that saved this review from 1 star.
(2)
Scott S.
Looking for a bargain with good Italian food? Look no further than Romano Macaroni Grill. We chanced upon this place while do some shopping. The bargain I'm referring to is the chef trio which features a Cesar or garden salad, choice of five different entrees and choice of three desserts for $12.99. I ordered the chicken milano which was bow-tie pasta with grilled chicken, sun-dried tomatoes, mushrooms in a garlic cream sauce. The portion was generous, so much so that I couldn't eat all of it. More importantly, it was very tasty. My sister and the honey ordered the chicken cannelloni which is cannelloni shells stuffed with grilled chicken, cheese and spinach in an Asiago cream sauce. The serving is three tubes and neither my sister or the honey were able to finish theirs. Dessert choices are sorbet, a devils food chocolate cake with chocolate sauce or a lemon cake. We ordered the sorbet and devils food cake. The cake was very moist, made even more intense with the chocolate sauce. An interesting approach to how they serve the house wine. A large bottle of the house wine is brought to your table. It's on the honor system. You pour yourself a glass and make a mark on the butcher paper on the table. At $4.99 a glass, it's quite reasonable. The Chianti was very smooth and had a good mouth feel. Our server, Chris, was just finishing his training as a waiter. He couldn't have been sweeter as well attentive. Macaroni's is a chain, but I'd definitely go back to this location for the food and service, especially when you can get such a bargain for a prie-fix.
(4)
Marissa C.
Terrible rude lazy staff. Unorganized management. Everything about this place screams SHUT DOWN THE DOORS. I would rather eat at the little mexican stand they set up in parking lots than go back there. Go to the location on Sahara... or basically any of the others.
(1)
Lostin S.
This location used to be on our list of favorite restaurants, but our recent visit there leads me to say that the place has gone downhill. The "sea-bass" was overcooked, and yet seemed like it was cooked 15 minutes earlier! It was not what I am used to being served when I order sea-bass which is usually a thick moist cut of fish. This was a tiny portion of thin fillets of tasteless fish which totally seemed more of a trout than a sea-bass. This dish cries out for some pasta on the side - all it has is basically a warm salad. The only saving grace of the dish was the little pools of balsamic reduction - the only hint of flavor in the dish. We also ordered the Shrimp Portofino which once was a very flavorful dish, but it lacked any semblance of sauce or flavor. Also surprisingly disappointing is the complementary bread which used to be perfectly little loaves cooked fresh. I believe they have replaced their fresh baked bread with ones that are baked elsewhere, reheated and brushed liberally with olive oil. The bread now lacks the freshness and rosemary flavor of the old ones from years ago. The calamari was very good, but the thimble of sauce was tiny compared to the size of the basket and it was very chunky making it impossible to dip. The lobster stuffed clams appetizer was pretty awful - firstly is was severely overcooked. I could detect neither clam nor lobster in these things which were 95% bread crumbs and celery - not a good choice for $10. Service was below par - staff seemed to be elsewhere most of the time.
(2)
K O.
The staff is so courteous and pleasant here! Even when we have a not so easy order they are always willing to make changes and get the order right and promptly to us. The food is always delicious as well!
(5)
Kathy C.
The food is better than the OG. Nice atmosphere, good hearty pasta dishes...what's not to like?!
(4)
Barry T.
Nothing special. Menu has changed again. Selection and service has gone down a bit over the years.
(3)
Brick T.
I walked in with my aunt, and noticed there were only about 5 tables of people and there was no one at the hostess station. After 5 minutes of looking at the hostess gossip with the waitress (who made eye contact with me several times) we were sat to a filthy table which i had to clean myself. The food was not edible, and the service was awful. These people should be ashamed of themselves. I normally would have left as soon as i saw how dirty the table was but at this point i was curious what the macaroni grill was all about and why they still exist. I have no idea !!!!!!
(2)
Adriana E.
Horrible food my first and last time , the chicken was uncooked and had a nasty plastic taste , won't ever go back
(1)
Paul M.
Yah it's a chain restaurant....So what? The prices are very reasonable and if you select the "create your own" pasta, you have nothing to complain about. Add in a nice house Chianti with your meal of complimentary rosemary bread, superb appetizers and VERY reasonably priced desserts, and you have a nice dinner without breaking the budget. Going back.
(5)
Kristine R.
My family and I decided to go into Macaroni Grill on a Thursday night about 6pm. I have 3 children, so this is a treat for us. We sat down and the hostess said she would be right back with crayons, which I had to go get myself after we realized they weren't coming. We ordered 2 appetizers, macaroni bites and bruscheta. The bites were good but the toast for the bruscheta came out noticeably burnt, something the chef or server should have noticed. The server took our order and we had to asked twice for the wine list. My 2 young children got their food first. It was fine. Then my husband and oldest got their food. My husband took one bite out of his pork shank cremini and the only thing hot was the sauce. He told the server it was cold so he took it back to the kitchen. About 10 minutes later we both received our meals. My meal was ok, not hot but warm and yes my husband's was still cold. He sent back the food and didn't reorder anything else because by this time my kids were almost done. The experience was not good. Food and service needs much improvement!
(1)
John M.
Food was great! service even better!!!!
(5)
Rode A.
Had some pasta with shrimps and had the worst case of food poisoning I ever had.I never went back.
(1)
Howard B.
Worst service ever. All three of our meals were cold when we finally got them. Manager took all the food off our bill, but acted like this was something he does all the time. Thought afte 5 years I would give them a second try. Will NEVER go back. Ony gave it one star because it had to so I could submit this review.
(1)
Elaine R.
Great food and service. I am NEVER dissatisfied with this place.
(4)
alberto e.
Menu did change a bit.food is ok service is a coin toss,you get someone who cares about getting a good tip or a person who just likes the way they look in uniform. Overall it's better than olive garden or applebees
(3)
Rena T.
OMG, this placed SUCKED! One of our large group called the night before and let them know we were going to want separate checks, the manager said no problem. We got there, got seated, ordered and then we waited... 98% of the table got their food, the remaining 2% of us got our food after everyone was done. My pasta was swimming in lemon butter sauce, it was way too much. They took the bottles of water off our table and quit asking/serving us any water after that. When it came time for the checks, they came around AGAIN and asked us what we had. We had to go through our orders again. They said it would be a few minutes and they would bring the checks back. FORTY minutes later, they came back and said what we ordered didn't jive with what we said we ordered. They said it would be another five minutes to sort it out. No way, this place was a joke. The manager made lame excuses. The majority of us ended up leaving money on the table and walking out. They got WAY more of a tip than they should have - I didn't want to wait around for change. From the beginning of our night there to the end was a complete disaster. The food isn't even close to being Italian, just make this place a "P" for pass.
(1)
Shannon H.
I used to love this place three years ago. Now, everything has gone downhill. The service is lacking. Our server didn't offer drinks until we were ready to order our food, and twice we were confused with two different tables, even bringing us another table's check! My boyfriend was starving so he ordered what he THOUGHT was a steak, only to be presented with four chunks of beef on two sticks, and some grilled vegetables. The chicken fettucini had maybe three small pieces of chicken in it, which was disappointing. After we were done eating, the server tells us, "We cut the portions AND the prices, so you get what you pay for." HUH???? To top it off, after the bill came, another server took it and said, "I'll hand it to him for you," as if our own server was too busy to pick it up himself. I used to work at a restaurant and never once did we ever pick up another server's bill "for them." My boyfriend offered my same sentiments when we left: "We're never going back there again."
(2)
Chad S.
It been long time since visited any Romano Macaroni Grill. After this visit got reminded why not really huge fan or get really excited about the food at Romano. It like the three star say the food OK. I even went the way trying one of the newer items on the menu the blackened chicken parmesan. My last visit been that long forgot the last thing I tried off the menu. I came with my brother guys on Ohana dinner night. We ordered couple appetizers the fried calamari and fried zucchini. I only tried the fried calamari. I thought it was ok. Not that much fan of the breading feel like could use more seasoning. It was on the dried out side comes straight out of the fryer. The dipping sauces were ok two different ones. Neither one stood out. My entree would say again on whole the dish was ok. I really enjoyed the side of vermicelli pasta simple tossed in olive oil. The blackened chicken has nice seasoning but feel like slightly overcooked. The meat was not very moist throughout the outside especially felt like eating crust on pizza rather then chicken. The bread that complimentary always always been fan of! It was exactly same as remember hot, delicious, and love the fresh olive oil dip the bread in. Overall the food is ok. The service on the other hand never had bad experience can think of. On this visit they were on point again. The waitress was on top of it the whole night. She was very friendly, attentive, and made dining experience great one. Another thing that always liked about Romano is the paper on top of all the tables or booths. The waiter or waitress signs there name on the paper once sit down greets you. Especially if you have kids of any age. It great way for kids keep busy and never know might bring out artistic side of them. I like the high ceiling with the hanging wire of lights adds different look to the interior. On this night talk about cranking up the air conditioner. I swear never been more relief get out in the Vegas night heat! lol!!
(3)
Michael H.
Had I written this review about 8 years ago, I would have happily given this establishment a 5/5 review. Unfortunately, times have changed and the fairly recent revamping of the menu, cooking styles, and value has fallen short in recent years. Today my Dad was visiting and he wanted to take the kids to lunch. He had several gift cards to Romano's Macaroni Grill so off we went. We were greeted at the door by a very friendly hostess and seated immediately. If this review was strictly based on the service, I would have no problem giving them a 5/5. Unfortunately, the food quality alone takes this review to the 3/5 mark. The Rosemary bread and oil accompaniment was delicious as always. The service by Sandra was excellent on all levels. Quick to refill drinks and quick to bring additional bread as requested. The appetizers and main dishes, however, left much to be desired. My dad ordered two appetizers: one of stuffed mushrooms, which appeared to be extremely greasy and possibly frozen; and other of Calamari which was an extremely small serving and though tasty, were a bit over-fried. For my main course, I had the $10 3 course lunch special. It included a single triangle of fried cheese, a small Caesar salad, and a main dish which I picked the Fettucini Gorgonzola. Though it was okay, the cheese sauce was layered in oil and dripped off each piece of pasta, leaving me with a sunken stomach and an overall bloated feeling. It really seems like the quality of the food has taken a strong dive in recent years and it is because of the food quality alone that I must give them a 3/5.
This is casual dining. The food is tasty. Our waiter, Rick, was really nice, friendly, and very helpful with suggestions about the menu. We had passed by this place for years wanting to go in, but afraid it would be too pricey. But this was very affordable. It was a nice experience. When you dine here, ask for Rick!
(4)
Latreece T.
Tasia was friendly and nice. She explained to me how the $7 lunches work and how you can order them at the express counter. If they don't have it out in 7 minutes your lunch is free. They also $9 dinners as well. I am glad I went there instead of Chili's. The ambiance is beautiful and relaxing. I love the fact that I was greeted when I entered and left the building. I will definitely try them out again.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : Yes Caters : Yes
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Robyn R.
The food is mediocre at best but our waiter David made our visit worth the trip. Actually the entire wait staff was great. It was my daughters 20th birthday so we were having a small family lunch. David was very pleasant, funny and proficient. Everyone at our table was impressed with the staff. I won't return as food quality vs. price isn't worth the trip. But they are fortunate to have such nice people representing the chain restaurant.
(3)Morgan B.
Honestly, I've always loved macaroni grill. We go all the time, that will definitely be changing. Our server was incredible, hence why we left him a $20 tip on a $19.85 tab. First of all, the bread was crispy almost stale like it had been sitting there for hours. We ordered the create your own pasta, we ordered two different kinds. A tomato creamy and a tomato basil garlic. Both were not good. Too salty and just bland no flavor. We told our server even tho my BFF doesn't ever want to voice her opinion ( I get it we don't wanna be the pain in the ass complaining but sometimes its warranted ). Our amazing server took both dishes off and only charged us for what we actually ate. It sucks I seriously love this place, I hATE olive garden!!
(2)Sib E.
First of all, I know this is a chain restaurant, so I am reviewing it for what it is. I just had dinner here tonight after a trip out of town. I went by myself and the host didn't say the dreaded "just one?" when he seated me. My server did, but I let it pass. I am not a regular here. I don't think I have ever been to this location before, and I think I have been to different locations maybe three or four times ever. I had a glass of the house red, which is served in kind of a cool way. They leave a giant bottle at your table and you keep track of how many glasses you have. In my case, almost a whole one. Their bread is pretty good. I am not a huge fan of rosemary, but if you are, you'll love it. They didn't give me any balsamic vinegar, just olive oil and I didn't care enough to ask. My server could have taken my order a little faster instead of schmoozing with the people at the next table, but it was not a long delay and she seemed to have a lot of tables other than mine. Their green salad is nothing special and next time I would probably get a caesar or skip the salad. It's not bad though. I had the chicken marsala for dinner. It comes with a mushroom sauce, soft cloves of roasted garlic and spaghetti that's tossed with chopped parsley. I think that is the only thing I have ever ordered here, and it was good. I am not a red sauce lover. I'm not sure if I came on a good night, because my experience was not consistent with the bad reviews that I have seen here. I would definitely go back for more of their house red and some appetizers. The atmosphere is also very relaxed with nice music, mostly standards like Sinatra and Tony Bennett.
(4)M M.
Terrible food. Really greasy almost felt like eating a frozen dinner that was microwaved. The waitress showed zero interest in being friendly.. This seems to be the normal for this place. Still feeling the effects of the grease a day later.
(1)Annie T.
Just got done eating here and it was one of the worst experiences. This isn't the first time this has happened either. Quality of food, service and management is horrendous. I've been going here for at least 8 years now. Service almost matched up to the food. No refills, no split dish like we asked and it looked like she was more busy putting in her tips than taking care of us. We won't be eating here for awhile unless they make some major changes.
(1)Stefany V.
This is the actual location where my boyfriend worked as a server years ago. We also celebrated our first Valentines' day with dinner at this chain. As such, it has a special place in our hearts. Service is always stellar- Charles in particular stands out. The house wine (and rockin' honor system policy) and bread are both higher quality than other chain's standbys, but their smaller menu allows them to shine instead of spreading themselves too thin. We always get the stuffed mushroom appetizer. Favorite entrees include the chicken under a brick, Carmela's chicken, and the shrimp portofino. For lunch visits, the bibb and bleu salad is my usual, and I'm really bummed that the italian wedding soup is now a special instead of a menu staple. Favorite dessert is the lemon passion. The service, food, and ambiance of this restaurant and the high standards of the chain make it one of the few places we choose to dine that isn't local.
(4)D M.
Had dinner at Romanos macaroni Grill this evening and it was perfect. The server was great and and the food was incredible. would highjy suggest macaroni grill for a nice dining expierience Five Stars all the way Thanks David
(5)Ashley M.
The food is not that great for the prices and the service is terrible. The first time we went there, it took what seemed forever to get our food. We decided to try the place again thinking it was a bad night. This time it was worse. The waitress we had got several complaints. One table asked for the manager. We never got our bread and getting a refill was next to impossible. Won't go back.
(1)Mitsy G.
0- on food only giving one because customer service was okay. Husband and i went were Sunday for their express lunch ... 7 minuets or under its free.... didn't sound to promising but we tried it out because usually their food is decent. Big mistake. The noodles were nasty.... mushy and tasted like Playdoh. It looked like they just took a can of cream of mushroom soup and pored it over some noodles that had been siting for a day. My husband got the parmesan chicken sandwich, bread tasted microwaved and the sauce was just bland and just no pleasing to the taste buds at all. i am not sure why you would even come up with a express menu if all your going to do is microwave pre cooked food and serve it... Will not be returning !
(1)Angie P.
I used to love coming in here, and hadn't been for a couple of years, so decided to stop in for lunch at around 1pm. We had to wait quite a bit for a table, as no one had bussed any of them. Ok, inconvenient, but it was only 10-15 min. When our server came to the table for drink orders, she was pretty austere. No smiles, no chit chat. All business. She brought the drinks and bread. The bread, as always, was delicious. Crispy, flaky crust, and tender, soft inside. Love it. Salad came out next, and even though it was light on the dressing, the ingredients were all fresh and crisp. I ordered the Chicken Scallopini, and my companion ordered the Hot Wing Chicken Parm (don't knock it). the chicken parm was huge, flavorful, and just a really fresh tasting well done dish. The scallopini was a disaster. The chicken was cut into medallions, which were seriously overcooked. I mean, overcooked to the point that I couldn't cut it with my knife, and when I tried to bite into it, I thought I had bitten into straight up gristle. The artichoke hearts and mushrooms were not seasoned at all, the "lemon sauce" was just a puddle of oil that didn't even seem to have ever been in the same room with a lemon, and I think there were a whopping 3 capers sprinkled on top of the dish. The really sad thing is that the server never once came back to check on us. When I finally was able to flag her down (after my companion had finished eating), she asked me if I needed a box (despite the fact that it was obvious my entree had been barely touched). In defense of the server, she did offer to have something else made, but I honestly didn't want to make my companion wait, since she had already finished eating, and I was tired of sitting there/ Not sure what happened to what was once my favorite dish, and main reason to visit. Only reason they get two stars is because the person dining with me got a great entree and was happy.
(2)Peggy W.
Lamad was our server tonight and I must say he did amazing he gave the best suggestions on food the Italian bake was the best penne rustica and drinks and also one of the most interactive happy attitude a five star just for that thank u we will be back
(5)Delmon G.
Great place professional staff Good food Its just decent everything else. I expect more flavor from Italian joint
(3)Shae Y.
I'm giving this 4stars mainly for the excellent customer service I received from Kady or Kacy! (So sorry if I'm messing up the name!) She wasn't our main server, we originally came in for the fast dinner the $9 in 9minutes but ended up staying and enjoying a meal she went above and beyond to explain to my boyfriend who had a 1000 questions lol you just Dont get. Great customer service like that anymore!
(4)Paul W.
I enjoyed my experience at this RMG location. The service was quick and friendly. I also discovered that I REALLY like their Bibb & Blue salad containing bibb leaves, blue cheese, pancetta, walnuts, pickled red onions, buttermilk dressing. It sucks that I quit consuming wheat flower because I sucks not being able to eat their tasty bread.
(4)Sheila G.
I would never have set foot into a Macaroni Grill - which I went to only once in New Jersey before most of you young Yelpersnappers were born - had it not been for one of those "have a free dinner on us" presentations that try to suck your money out of you. We went because the hosts claimed they weren't selling anything. And, hey, you can't beat free. So I was pleasantly surprised when we were led to a comfortable table in a kinda private part of the restaurant, where we were given set menus to choose our dinners from. I verified later that these were regular menu items, not some rubber chicken specials thrown together à la tour groups. A nice salad was followed by our entrees, Shrimp Portofino for me and the Grilled Salmon for my husband. I was surprised by the abundance of meaty shrimp in the pasta dish, together with spinach and fresh mushrooms, and both were perfectly cooked. The only flaw was the complete absence of the touted pignoli. When I asked our wonderful waitress about it later, she said she'd noticed it, too, and had asked the chef if they were in the dish. "He said 'yeah, two.' " Two pine nuts? I must have missed 'em, and they didn't make an appearance in the leftover pasta I had the next night. The salmon was awesome. I would have ordered it - it was highly recommended by the waitress - except the menu said it came with "sun-dried tomato orzo," and I'm not wild about sun-dried tomatoes. But when I tasted it, I couldn't believe how fantastic it was, and now I want to go back and order the salmon. Even the coffee - freshly brewed just for me - was excellent, and I'm really picky about my coffee. My dessert was the pitcher of milk accidently spilled on me by the otherwise-terrific waitress, on a brand-new shirt, of course. But that wasn't enough to mar a serendipitously delicious dinner. The pine nuts, on the other hand...
(4)Marc S.
This place is hit or miss and after my last experience I'm thinking it will be a miss for a while. I have stopped by several times since they introduced the "express lunch service" where when you order from the express menu you get your order in 7 minutes or less for $7. Each time I went in for lunch the manager gave me a BOGO coupon and said that even after it was expired that he'd still honor it. Sounds nice but I'm sure it's because the location is hurting. Inside there has either been nobody dining inside or maybe 2 table with customers while i"m waiting for my order. The only thing I have had that's been worth it is a sausage and rigatoni dish. It's a good portion and tastes decent but a lot of the other menu items have been terrible and not worth the $7 let alone anything higher. I got a bit sick after eating the caprese sandwich as well the pulled pork sandwich. They will give you a free loaf of bread and some oils to go but you will have to ask for it to guarantee getting it.
(2)Lucy M.
There were 4 of us for dinner we had reservations, got seated immediately. The waiter Michael was great prompt and attentive. The food was just as we ordered and delicious. Dessert was good too. We will be back, it was an enjoyable experience.
(4)Joe K.
Went here for Mothers Day I have been many times with my family. Macaroni grill isn't anything special just an Italian chain restaurant. They were pretty busy we had 8 people in our party they gave us one loaf of their bread to start because the kitchen was so backed up they also couldn't find the balsamic vinegar to add to the olive oil for the bread. After about 25 minutes they finally found it, the bread is always good and fresh though. I got Carmela's chicken for my entree. It was rigatoni with chicken and mushrooms in a Marsala cream sauce which was pretty good for a chain restaurant. My uncle makes the absolute best Marsala and have never had one that comes close. I still do love chicken Marsala even if my uncle doesn't make it. My advice is if you are expecting some incredible Italian good look somewhere else. This is a big chain restaurant though it isn't terrible it's pretty basic.
(2)Francesca H.
We tried the Express Dinner. The only service we received was the waiter brought us water and bread, we asked for the Express Dinner, he showed us to the Express counter, and we never saw him again because he was too busy hovering over a large table the rest of the time we were there. Worst service ever! Will never go back!
(1)Lilly M.
I gave two stars because our server was nice and we were seated immediately. The service was extremely slow. We had the Pasta Milano and the Chicken parmigiana. The Milano was bland with little sauce, so it was dry. The chicken parm was OK. They pound out the chicken so when they cook it, it becomes overcooked. There wasn't enough sauce. The roasted potatoes were pleasant, a little salty for my personal tastes. I just don't think its worth the money they charge.
(2)Rod K.
I've been coming here at least once a week for almost 10 years; mostly for lunch, and sometimes just for an iced tea while I work on my laptop for an hour or two. This place is like my 'Cheers.' And most the staff know who I am, I seat myself and they know my "the usual"s. I usually sit on the bar area where Sandy, the bartender & shift manager takes good care of me. Joey, the GM usually makes his rounds to the tables to make sure everything is a-ok, which is really good. I like that personal touch. On the rare occasion something is not 100%, I'm not afraid to let them know and they always make it right in a jiffy. Okay. Here are "the usual"s. 1. The bread is a must, unless you are a no-carb Nazi. They give you a small plate of oil & vinegar on the side. Here's my tip: ask for a separate plate of their shredded cheese. Break the bread, dip it into the oil, and then into the shredded cheese. The cheese magically sticks to the bread and it's wonderfully even more delicious. I've been known to 'borrow' one of these magic cheese shredders and keep it at my table for the duration of my visit. I love the magic cheese shredder so much I bought one for home from Costco. 2. Lobster Ravioli. Lobster and ravioli we're just meant to be together. Make sure to tell them to sprinkle the cheese from the magic shredder on top so 'it looks like a snowy day.' 3. The Bib & Bleu salad. I love Bleu cheese, so I always add extra Bleu cheese crumbles, (You can never have enough Bleu cheese crumbles.) AND I always add 6 grilled shrimp. (4 is too few. 8 is too many, but 6 is juuuuust right!) 4. Parmesan Crusted Chicken Salad. I always ask for extra .... Wait for it .... Cheese. LOL, they have large tasty shaves of parm cheese on top.
(5)Joshua W.
I have to agree with some of the comments here. My wife and I were unimpressed with this restaurant from the start. We arrived during the lull period between lunch and dinner and stood at the host stand for a few minutes with no response despite servers in the room. As we were about to leave a girl came in that was clearly getting ready to start her shift and sat us despite not being in uniform. Strike one. Our server took a few minutes to get to us for the first time and pushed the appetizer special pretty hard despite us not being interested in having one. After that it took over five minutes to get our drinks - a water and a Coke - despite having enough time to walk in the kitchen, back out, drop off bread, pick up dirty dishes from another table, then back into the kitchen. Strike two, although the rosemary bread is rather good. We decided to get some side items before the meal since we were a little hungry. I ordered a bowl of soup and my wife got a side Caesar salad that we requested before the entrees. The salad was pretty dry, requiring her to order a side of dressing from the manager that was walking around since the server didn't follow up. My soup portion was extremely small - one layer and almost no broth. Unacceptable for a five dollar bowl. Strike three. At this point we had maybe a few bites down and the entrees came out. I had the chicken marsala which was about average, though not as tender as it should be. She had fettuccine alfredo with chicken, also average. The portion size for both meals was about normal. Overall our experience was very subpar, despite the friendly nature of all staff members we encountered. I can't recommend this restaurant to anyone looking for anything more than an average chain Italian experience.
(2)Donald G.
A classic chain just got even better. This is our new go-to spot when we are in the mood for some Italian food during lunch. Why is that you ask, well because they make it soooo convenient. Romano's now has an Express Menu where your order comes out within 7 minutes of ordering. Totally affordable, filling, and excellent quality. Don't forget to get some of that Rosemary bread ($1 extra for a loaf)!
(5)J H.
I have gone to this restaurant multiple times thinking it would get better. After last night I am finally done. The food is decent, nothing to brag about. The service is what ruins it. It takes close to 20 minutes just to get a glass of water and place our order. Once we eventually received our food, we had no silverware. We literally had to get up and go ask the hostess to get someone over to our table so we could get utensils. Our food was already cold by the time we got it. We sat for another 25 minutes to wait for our bill. I would never recommend this place to anyone. The service is rude and dismissive. Do yourself a favor and go across the parking lot to Chillis.
(1)Michelle R.
I wish there was zero stars. I literally seat there for 10 with nobody even asking for drinks. I just left. Horrible horrible service !!!! The place was empty. Will never recommend.
(1)Christie L.
Yikes, what happened to Macaroni Grill?!?!?!? I used to love coming here. We did get seated right away but getting acknowledged by our server after being seated was another story. They seemed very busy. After quenching my thirst because I finally got my drink ordering was under way. I asked for a "House Salad" with extra ranch to start. Then for my meal I ordered the "Build Your Own Pasta". It was noodles, arrabbiata sauce and buffalo mozzarella. The server brought me a caesar salad instead if the house salad I ordered. Then brought the right salad after I was almost finished with my pasta. The food was good but service was lacking very much. It was clean inside and they just finished a remodel so they now have both booths and tables to sit at. They still have the curbside to go if you want to phone in an order to go. Outside is a nice patio should you feel like eating outdoors.
(3)808 W.
This place used to be good and now it's just meh! Used to be somewhere to take family and friends visiting or get togethers, the point is USED TO. The waiter was kind and friendly, his name is Carmal. I could see the other waitresses and waiters being friendly to customers as well. The food SUCKS! They need to concentrate on making their food flavorful and so yummy that customers want to return. For now they are meh...
(2)Jana M.
First off thanks Cathy for excellent, quick, friendly service.. You were great! since I am a big kid I enjoyed the fact that the tables were covered with paper and crayons were already there waiting for me (yes me). Now on to the food. The bread they give you is delish. Its soft and yummy and the olive oil jug they leave you to refill your dipping plate is great. I just wish there was already parmesan cheese offered on the table. We then ordered their 2 for $9 appetizers. We got the macaroni bites with truffle dip. Now think of a mozzarella sticks but filled with easy mac... This could be a great appetizer if they made their own mac or used a different cheese. truffle dip was yummy. we also got the baked Prosciutto & Mozzarella. It was a little crispy to be baked. It was pretty average. wouldn't order it again (assuming I ever go back). Then I ordered the Lobster ravioli which had a very strong lobster taste. I was expecting it to be subtle with the taste of butter, but nope. If you like the strong in your face Lobster taste then go for it. My husband ordered the Chicken Parmesan which was also very standard. The chicken didn't seem to be seasoned. Also the side of spaghetti (noodles in red sauce) was flavorless. All in all we're never going back.
(3)Melanie P.
Unfortunately I have to drop my review down a star. I stopped in for lunch on 12/23 and they have done away w/gluten free options which is such a terrible idea being that many people suffer from celiac or gluten allergies. The waitress said they also removed the wheat pasta for those who are health conscious. I won't be returning for that reason alone and hope that corporate will rethink their choice for removing such items.
(2)Jodi H.
We had a birthday party there last night, and we were really disappointed with the experience. There were 7 of us, and 5 of us arrived at 5:30pm (our reservation time) and the other two came about 5:45 pm (traffic delayed them). We were not offered any drinks while we waited for the other two to arrive. Then the other two guests arrived and it took a while for our server to come take our order--even just drinks. We finally placed our order and it took something like 45 minutes for our orders to come. Our server was working hard, but it seemed to us that he had too many tables to take care of (though the restaurant was not super crowded, he seemed to have to cover quite a large area). It was extremely hard for our two 4-year-old grandkids to wait 45 minutes for some macaroni, but they did their best. The food, when it finally arrived, was mediocre at best. My husband had a shell in his lobster ravioli, the bread seemed stale, and my shrimp salad was bland and had only 4 shrimp (though the shrimp was yummy) on it. This place has really gone downhill. We used to love the food and the service was usually good, too. I'm not sure if the long wait was because of the kitchen or the server, so I'm not sure who's at fault there. Our server was pleasant and helped us with our birthday gift pile and brought a piece of birthday cake to my husband (it was dry). I think he was trying his best and was working hard, so I left him a decent tip for his efforts (hey, waiting tables is hard). I don't think we'll be back to this place for a very long time. It was so disappointing.
(1)Emily H.
My boyfriend and I have been regulars here for almost a year now. They always deliver excellent service and food. The chicken parmigiana is our favorite, and I love their house salad with the Mediterranean vinaigrette. Also, the bread is hot and crunchy on the outside, but soft on the inside, yum! I always ask for balsamic vinaigrette but my boyfriend prefers just olive oil and fresh pepper. And, They're constantly sending out email coupons, for $10-$20 off, and half priced wine!
(5)Jose M.
We decided to come here on a Saturday later in the evening for dinner, the parking lot didn't seem to full, it was pretty easy finding a spot. As soon as we walked in the door they were completely packed but that didn't stop the customer service at all, we were immediately greeted and taken care of, ice cold water, and fresh bread with olive oil and balsamic vinegar. I ordered Mama's Trio what a ton of food, the portions are amazing! Chicken Parmesan, Lasagna Bolognese, and Chicken Cannelloni, everything was great, I couldn't come close to finishing all of this, so at home I had this for dinner the next day as well! She ordered the Chicken Parmesan and I was a little jealous because that was my favorite out of all three. It comes with chicken that is crisp on the outside but juicy and moist on the inside, topped with cheese, sitting next to thin angel hair spaghetti, the whole plate is about 91 grams of protein and 129 grams of carbs so it's a great meal after working out if you're looking to add mass. I have to say this is one of my favorite places for dinner, with the great customer service and great food, I can't see how anyone has anything to complain about.
(5)Evelyn M.
My husband received a gift card from one of his clients and we had never been here before. We had been wanting to try it for awhile so we went there for dinner last night with no kids. We got there around 5pm and for a Friday night we did not have to wait to be seated so we must have gotten there before the dinner rush. The greeter was friendly and so was our server. My husband loved the bread they give you before your meal with the olive oil & balsamic vinegar and I must say it was delicious. We did the 2 for $9 appetizers - fried macaroni and the baked prosciutto & mozzarella - both were delicious but the baked prosciutto was our favorite..we could have just ordered a couple of more of those and be done..lol. For the entree, I ordered a new item. It was 3 cheese ravioli with butternut squash & pine nuts.. Oh man the raviolis were huge and the sauce, pine nuts and squash on the top was SOOO good. It was a big order so I was only able to eat 1/2 after eating the bread and appetizers. My husband ordered the Mama's Trio which included chicken parmesan, lasagna bolognese, chicken & mushroom cannelloni. the servings on his plate looked like he had 3 entree's ...this was a huge portion so we probably could have shared this between the 2 of us. My husband said everything was delicious as well. As for the restaurant itself, I really liked the ambiance of the place. I would definately NOT take our kids here. Seems more like a place to go with your date. And since its Christmas time right now looked there were a lot of maybe office gatherings. We saw people coming in carrying gift bags. I dont recall seeing any kids there last night either. And a couple of times the hostesses came out and sang a couple of Christmas carols and WOW they sang awesome...so I really liked that. When they werent singing they had Christmas music playing. For us, we really liked Macaroni Grill and will definately go back. Next time we would like to go sit in the bar area and just order appetizers and a couple of drinks...I think that would be a great time.
(5)Debbie J.
So, very disappointed! We went there about six months ago and I ordered the Pork Shank Cremeni, it was delicious! Now, we go back last night and I ordered the Pork shank once again and my son ordered the Veal Valdostana. First of all, it took the waiter, who seemed nice, but somewhat flustered 1/2 hour to even get our drink order. When he finally made it around to us (mind you, we were there at 4 o'clock and there were only maybe five tables with people seated and 4 serve staff.) We placed our appetizer for the crostini, when it arrived the tomatoes were old, sour and whilted, that should have been a sign. After about 30 minutes, the waiter came to the table and apologized, saying that he had placed our order wrong and that our order would be out shortly. After about 20 minutes, I could see the cook cussing him out!!! When he brought our food to us, it looked like someone had thrown it together in a slop pot! The potatoes that came with the Pork Shank were burned black, my son's veal was cooked to a leather shoe consistency! I guess this is what happens when corporations take over, this was ridiculous! Sorry Macaroni grill, we will NEVER be back!
(1)Jill G.
We had a great wonderful time at Macaroni. We ordered the tasting menu which was so much fun, flavorful and exciting. Would highly recommend it. Kristin the manager came over to make sure everything was awesome and it was!!
(5)Rachel H.
Visited on 10/11/14 and will never return. It took forever for our waitress to even acknowledge us and ask for drink orders. We told her we were ready to order which we did but she wrote nothing down and asked us immediately after for the order again. Use paper and pen next time girl. THEN while waiting FOREVER for our food we hear her cussing the cooks out regarding our order and she stated that her tip will now be fu*%ed because our food was late. LOL smh. We asked for more water twice and more bread. She brings the water pitcher and leaves it on our table??? No bread. After 30+mins we asked for a manager. The manager comes with our food but tells us "I wanted to wait a few more mins for your order before coming over to you" Smh once again. The manager told us that our meal was comped and offered dessert to which we declined. We just wanted to get out of there. We should've paid attn when we walked in because the manager was walking a familiy out apologizing for the bad service. I wonder how many tables had comped meals that night. The food is less thatn mediocre and the staff sucks. The only person who seemed to care was the hostess.
(1)Mary H.
Walked into the restaurant and waited almost 5 minutes before the hostess came over or anyone greeted us. Then she asked if we were going to get the lunch special. We tell her we're not sure because we haven't seen the menu. Then she tells us that if we want the lunch special there's different seating so we have to decide before we sit down?! Ummmmm... what if somebody wants the lunch special and the other person doesn't?? Can we sit down and look at the menu before deciding? This has to be the stupidest policy/promotion ever!!! This was my first time back to Macaroni Grill in over a year, and I will not be returning anytime soon after this. We decided to just leave and go to Chili's next door (which was great!)
(1)Shawn R.
My 5 stars are for the service I received from Camal. He is by far a top notch genuinely nice guy. I belive he created little moments of magic with his knowledge of the menu to his personality and demeanor with me. I would definitely come back if everyone was as good as Camal. keep up the great service.
(5)Jennifer K.
Our last visit has put us off for awhile. The food used to be amazing, but it is bland and tasteless now. I've had shrimp at Baja fresh that tasted better. My fettucini was bland and my husband's lasagna was watery. Service was ok...she ignored us for awhile, which bothered us. Basically, we aren't blown away with the food anymore and won't be returning.
(3)Mark M.
I don't even know why so many of you are hating on the macaroni Grill. We ate there tonight and Kathy was our server. She was outstanding and so was the food. I know it's not Mario Battalii down at the Venetian, which we hated, but it's extremely good for the price. The new half pound meatball and pasta dish is outstanding. The bread is great, the service was fantastic. The only surprise is that the place isn't busier. If you haven't tried it in a while give it another try.
(4)BeastMode Z.
I chose this Macaroni Grill for a mid-week family celebration. My family had plenty of suggestions; however, I came up with this place and everyone agreed. It was quite a disappointment. The atmosphere was quite comfortable, there were about 4 customer tables and the rest was empty. The food was great, but I had to wait about 30 minutes before my first order arrived, just to find out that it was the wrong order. It then took another 30 minutes for my food to arrive. By then everyone was done. Then the waitress suggests dessert (while my relatives were holding their coats waiting for me to finish my last bite); not the best experience... I was drinking coffee (during the 60 minute lapse) while waiting for my food. I asked the waitress for creamer and Splenda. It took the waitress 25 minutes to bring the creamer, by then the coffee was cold. I do not recommend this particular location. Customer service is a very important factor when it comes to a restaurant.
(2)Cheri R.
My husband and I went to this particular location after church. We normally go to the W. Sahara location but we were on this side of town. We were immediately seated and was told that our waitress named Tiffany will be right over. Ten minutes later a lady came over and said that Tiffany was a little busy but can she start us out with drinks? I couldn't quite understand why she would be, do the fact that there was less than ten people in the building but OK.. Since we've been here a few times ,we already were familiar with the menu and ordered right away. It took them 20 minutes just to comeback with our salad.. And you guest it still no Tiffany. Our dinner was finally served 30 minutes later and It wasn't as good like the location on W Sahara. We normally stick around for dessert but we opted out. Tiffany never arrived. I hope shes OK
(2)Lorena L.
Brought my friend and her husband for lunch. Location had one manager and one waitress. Total tables where 5. Didn't get acknowledged for a Moment then got the I'll be right with you. So I waited. Finally got a table. Food wasn't the best. Calamari was over cooked. Asked for lemons which came about 5/10 minutes later. I was done with the appetizer by then. We had to ask for water since none was brought to the table as a refill. I'm a tad embarrassed since it was my friends first time. I'll never go to this location again. 5 tables shouldn't be hard to manage with two ppl. Manager said that dessert was on the house but by the time she asked we had still been waiting on the Togo boxes. Simply retarded.
(1)Nancy K.
Really one of the worst meals I have ever had. The stuffed mushroom appetizers were cold, calamari was bland and rubbery , the prosciutto and mozzarella cheese had flavor ..only because the prosciutto was salty....My eggplant parm was tasteless, pasta over cooked, the lasagna was burnt and the pasta was over cooked...the fish had too much flavorless breading...blandblandbland... We talked to the manager and she said they have a new cook and he need to put more salt and pepper in the food...yeah..that won't help. ICK! If you have taste buds don't go here. On a good note...our server Lamad was really great. If not for him, this place would have really been a total loss.
(1)Flora V.
Unfortunately, our experience tonight was memorable ... not in a good way! We ordered the wine & tapas. Once our tapas were delivered, we ordered our dinners - to be eaten together. Well, the kids' food came, then my son's, then mine ... 5 minutes passed & our server scanned the table, realizing my husband's food had not yet been delivered made a comment that he was going to "check on it". He reappeared a few minutes later, looked @ our table & got this look on his face like he just remembered what he was supposed to do, disappeared then returned with my husband's dinner. By now the kids were almost done with their food, my son & I had stopped eating so we could eat together. My husband instructed the server to pack his up to go. When our server returned with the to-go box, another persson was with him. She didn't introduce herself but she kept apologizing (i figure she was the expeditor that didn't expedite). Now if you're my husband and everyone else received their food and you had to wait, how upset would you be? He turned down her offers of a free drink and dessert - she could've just comped his meal but that didn't happen. Our experience in the food industry is there is a 2-minute check after you've served your guests their food. This was very, very disappointing, next step is to call corporate office
(1)Kami M.
I came here sometime last week and was pretty disappointed. The server Matt was very short and came off a bit rude at times like he didn't want to be there. I am mostly annoyed because I had left him a 5 dollar tip on a 10 dollar tab which seems more than fair.. then i check my bank statement and the posted payment was 17 dollars so It seems Matt was a but unhappy with his tip and decided to add some extra money to it. i'm guessing he probably does this often as most people would not notice this.. I will not be returning if this is how customers are treated
(1)Tae B.
I wish I could give them no stars. First we were placed in the back where NO ONE could see us. Shortly after that others were seated & they received drinks before we did! 20 minutes later still no drinks & no one came to check on us..we just decided to leave. I'm never coming here again!
(1)Mike L.
REALLY REALLY REALLY GOOD!! And the house blend wine for $3 (Happy Hour) was a great taste at a great value. I see that a lot of reviews are down on this place. I should start be saying that this was my first time in any Macaroni Grill ever. Our server was fantastic, the wait to be seated and be served was right on. I had Chicken Marsala and the gladly subbed the standard pasta with Linguine. The bread was fresh and yummy. i love any place that bring s a variety of bread to the table. Speaking of the table, you can COLOR ON IT!!!!!!! How fun is that?!?! The dining area plays classy music, the bathroom plays Learn Italian lessons and there was a distinction in the bar, where adults were aloud and the rest of the place, for everyone else with their kids. We will be visiting not just Macaroni Grill, but this particular location, again and we will bring friends.
(4)A Yelp U.
COCKAROACHES!!!!! Don't go here if you don't want to eat with COCKAROACHES at your table. I've been here twice on two different occasions... After the first time I saw a cockaroach, I stopped coming here to this location for more than a year. Mom wanted to check it out again, so we went two weeks ago. There were two COCKAROACHES on the table with us!!! I was horrified. I tried killing them with a plate so mom wouldn't notice but she did. Unfortunately we were all done eating our dinners and there was nothing we could do. The server was nice enough, although he could have brought us refills without us asking as you could see our glasses were almost empty. Very grossed out about COCKAROACHES I hope everyone avoids this place. If it's this gross on the dining tables WHO KNOWS how many bugs are in the kitchen.... I don't want to know.
(1)Tobe B.
Wonderful lunch with coworker! We ordered the zucchini fritti, pollo caprese and chicken spiedini. The zucchini was light and crisp and both chicken dishes were cooked perfectly. If you have gotten away from this location give it another try!
(5)Wulfstan C.
This is a decent, but obviously mass-produced Italian place serving decent but fairly mediocre pasta and other Italian-style dishes and both the place and food reveal the chain nature of the establishment. The food is enjoyable enough, but fairly crude, salty, and utterly lacking in the finesse and character of truly good Italian food, with an obvious mass-produced mediocrity of either meat or tomato sauces or the other, overly creamy, sauces. The bread is annoyingly herbal, a crude, mass-produced, cheap attempt at providing "fancy" or so-called "artisan" breads when the herbs just cover up the fact that the bread is mediocre, getting in the way of enjoying bread with oil and vinegar. The pasta generally has too much meat, not enough sauce, and a ridiculously small amount of actual pasta, problems that were particularly obvious with the spaghetti and meatballs. It is overall fairly similar to Olive Garden in food and décor. It also has that ubiquitous and obviously fake feel in service, food, atmosphere, and the like - transparent ersatz "local Italian trattoria" atmosphere and obviously generic, mass-produced stereotyped "Italian culture." The "Italian lessons" being blurted out in the restroom, for example, highlight the annoyingly hokey insincerity of the places "Italian" credentials, but the whole thing is perfect for a city like Las Vegas. It's decent enough and I would eat here, but I'd never choose to go here on my own. The main plus is the bottle of cheap, but very decent, enjoyable, food-friendly red wine on the table, although again that is an annoyingly ersatz-Italian trattoria quality, a not entirely successful attempt to replicate the jugs of red wine one may get in Italy.
(2)Amber D.
most horrible experience i have ever had at a restaurant. The pasta was very under cooked and the pasta sauce had no taste. horrible unprofessional wait staff
(1)Bruce H.
My wife and I went here mid-September. We used to live near San Francisco and often went to the Romano's Macaroni Grill in San Mateo. We like the food; it's pretty good for a chain. It was busy when we got there but we were seated fairly quickly. The whole problem for the night was the lousy, forgetful service. We ordered the "two for $9" appetizers and only one was delivered. When we asked for the second it finally came - after the main course. I expect the servers at Mac Grill to be friendly but I don't expect any serve to lean on his elbows on my table. It wasn't a satisfactory experience. I emailed Mac Grill and got a nice response from the Area Manager, who offered $25 gift certificate. So a while later we went to the Sahara locations. Read my review of that location please.
(2)Shawn G.
Our server; Lamad, was fantastic. I got the feeling that he genuinely loved his job and wanted to make our dining experience great. Which he did! The food was very good as well, but the service was above and beyond.
(5)Nicole G.
Came here for a dat night with the hubby. The service was okay. Guy was friendly but didn't really go out of his way. He did a great job at explaining a couple items for us. I love that you can write on the table (its paper and i had a pen) Lol.. The food was good. Nothing to write home about. It hit the spot cause i hadnt had italian in a while. The place was full but you didnt have to wait to get a seat. A bit pricey for what it is. I enjoy olive garden better
(3)Kathleen A.
Went there last night with my son and husband we were very disappointed the food took longer than expected to come to us, we never got refills on our drinks the portions were small and it was expensive. The food we found to be average compared to what we paid. The worst was mine. I had the blackboard soup. Not very good. We won't go back.
(2)Patrick S.
Wow! We should have read the reviews before we went here. The service is horrible. We had stacks of appetizer plates and salad bowls on the table and no one removed them until we asked. Next we received our entrees and my wife's pasta wasn't cooked and the chicken in my pasta dish was raw as well. The final straw was a manager we observed wiping his nose then picking up food and delivering it to a table. Sorry this place should be closed!!!
(1)Shannon S.
Good food and great service. We went for lunch and had the italian nachos, which were yummy. They also have a combo special that is a good deal.
(4)Mark L.
we (me and my woman) swear by yelp! if a restaurant doesn't get 4 stars, we won't go, end of story. thus, when we found ourselves with a $20. gift card and we saw a 3 star rating on yelp. we were hesitant. but, "money talks and bs walks." so, we decided to take our chances, and we're glad we did. first off, i am a demanding diner and our server, michael, aced it. he was right on spot: pleasant, accommodating and attentive w/o being annoying. our food came out in a timely fashion but not rushed. michael immediately brought out our wine $6.(nice fill) and --the fresh baked rosemary bread...a+. we ordered the 4 course tasting menu $18.00: fried ravioli...a+, yummy. caesar salad...b, fresh crispy lettuce, tasty dressing, but...not enough croutons. pasta w red sauce...b, large portion, came out nice and hot, waiter grates the cheese over the pasta, nice touch. i like my food highly spiced with loads of garlic. even though the sauce wasn't prepared that way, i still enjoyed it, it wasn't bland or tasteless, by any means. chicken marsala, w roasted potatoes...b, tender chicken, good sauce and yummy potatoes. the waiter made a fresh pot of coffee which we enjoyed w my birthday dessert and italian opera serenade, from a lovely lady named sarah. when we rate a restaurant we consider what we were given in return for our money. in this case we had excellent service, good food, decent size portions and a stress-free relaxing meal. what's there not to like?
(5)Ken A.
Our server, Kyle, did a great job. I had the new sausage (grilled) and potatoes which comes with sweet peppers.... WOW... was so good!!!! The wife had the eggplant with pasta.... she said it was very good. The house red wine from Italy was fine as was the bread with balsamic vinegar, olive oil and rosemary. My wife and I really enjoyed this place..... the food was great and thanks again to Kyle for great service. We will be back!!!!
(4)Dan S.
Went there after a great night of watching my daughter sing at UNLV. Then everthing went wrong. Out of menu items, mushy food, fishy fish, etc. Last visit there was 5 years ago, next visit ............ 10 years? Wish they could get it right.
(1)Rhonda W.
This place has def gone down! I remember a time I could give this place 5 stars ... No longer !! I didn't get any bread... Hello !!! Bread and rosemary !!! Give it to me !! I also ordered extra shrimp and mushrooms with my meal .. Apparently they don't incorporate extras into the meals anymore they just cooked them and placed them on the side ... Very disappointing ... It will be a long while before I come here again ..!
(2)KD S.
The food wasn't that great- so I'm not a fan - the salad was the only thing worth eating
(1)Brandie D.
Service was average. Isn't really as fancy as a remember it to be a year ago. Portions sizes weren't that big. Ordered Carmelas Chicken and it was alright (rather on the bland side). We had a gift card to use here, or else this is not a place I would typically choose. Not a restaurant I'm dying to go back to.
(3)Andrea R.
We hadn't tried Macaroni Grill in quite some time so we thought we'd give it another go. Fail. Maybe it was just our server, but the service was bad enough that I actually contacted Macaroni Grill through their website to complain about the service. I worked in a restaurant for well over 5 years so if anything, I'm overly patient in restaurants. We ordered our very simple meal before the table next to us but for some reason they were already done with their meal before we even got our appetizer. The server seemed to sense our displeasure. However, rather than trying to rectify the situation, he just avoided our table altogether.Oh, and once we got our food is was pretty meh. I did receive communication back from Macaroni Grill and they sent 5 $5 gift certificates in the mail. This is the only thing that saved this review from 1 star.
(2)Scott S.
Looking for a bargain with good Italian food? Look no further than Romano Macaroni Grill. We chanced upon this place while do some shopping. The bargain I'm referring to is the chef trio which features a Cesar or garden salad, choice of five different entrees and choice of three desserts for $12.99. I ordered the chicken milano which was bow-tie pasta with grilled chicken, sun-dried tomatoes, mushrooms in a garlic cream sauce. The portion was generous, so much so that I couldn't eat all of it. More importantly, it was very tasty. My sister and the honey ordered the chicken cannelloni which is cannelloni shells stuffed with grilled chicken, cheese and spinach in an Asiago cream sauce. The serving is three tubes and neither my sister or the honey were able to finish theirs. Dessert choices are sorbet, a devils food chocolate cake with chocolate sauce or a lemon cake. We ordered the sorbet and devils food cake. The cake was very moist, made even more intense with the chocolate sauce. An interesting approach to how they serve the house wine. A large bottle of the house wine is brought to your table. It's on the honor system. You pour yourself a glass and make a mark on the butcher paper on the table. At $4.99 a glass, it's quite reasonable. The Chianti was very smooth and had a good mouth feel. Our server, Chris, was just finishing his training as a waiter. He couldn't have been sweeter as well attentive. Macaroni's is a chain, but I'd definitely go back to this location for the food and service, especially when you can get such a bargain for a prie-fix.
(4)Marissa C.
Terrible rude lazy staff. Unorganized management. Everything about this place screams SHUT DOWN THE DOORS. I would rather eat at the little mexican stand they set up in parking lots than go back there. Go to the location on Sahara... or basically any of the others.
(1)Lostin S.
This location used to be on our list of favorite restaurants, but our recent visit there leads me to say that the place has gone downhill. The "sea-bass" was overcooked, and yet seemed like it was cooked 15 minutes earlier! It was not what I am used to being served when I order sea-bass which is usually a thick moist cut of fish. This was a tiny portion of thin fillets of tasteless fish which totally seemed more of a trout than a sea-bass. This dish cries out for some pasta on the side - all it has is basically a warm salad. The only saving grace of the dish was the little pools of balsamic reduction - the only hint of flavor in the dish. We also ordered the Shrimp Portofino which once was a very flavorful dish, but it lacked any semblance of sauce or flavor. Also surprisingly disappointing is the complementary bread which used to be perfectly little loaves cooked fresh. I believe they have replaced their fresh baked bread with ones that are baked elsewhere, reheated and brushed liberally with olive oil. The bread now lacks the freshness and rosemary flavor of the old ones from years ago. The calamari was very good, but the thimble of sauce was tiny compared to the size of the basket and it was very chunky making it impossible to dip. The lobster stuffed clams appetizer was pretty awful - firstly is was severely overcooked. I could detect neither clam nor lobster in these things which were 95% bread crumbs and celery - not a good choice for $10. Service was below par - staff seemed to be elsewhere most of the time.
(2)K O.
The staff is so courteous and pleasant here! Even when we have a not so easy order they are always willing to make changes and get the order right and promptly to us. The food is always delicious as well!
(5)Kathy C.
The food is better than the OG. Nice atmosphere, good hearty pasta dishes...what's not to like?!
(4)Barry T.
Nothing special. Menu has changed again. Selection and service has gone down a bit over the years.
(3)Brick T.
I walked in with my aunt, and noticed there were only about 5 tables of people and there was no one at the hostess station. After 5 minutes of looking at the hostess gossip with the waitress (who made eye contact with me several times) we were sat to a filthy table which i had to clean myself. The food was not edible, and the service was awful. These people should be ashamed of themselves. I normally would have left as soon as i saw how dirty the table was but at this point i was curious what the macaroni grill was all about and why they still exist. I have no idea !!!!!!
(2)Adriana E.
Horrible food my first and last time , the chicken was uncooked and had a nasty plastic taste , won't ever go back
(1)Paul M.
Yah it's a chain restaurant....So what? The prices are very reasonable and if you select the "create your own" pasta, you have nothing to complain about. Add in a nice house Chianti with your meal of complimentary rosemary bread, superb appetizers and VERY reasonably priced desserts, and you have a nice dinner without breaking the budget. Going back.
(5)Kristine R.
My family and I decided to go into Macaroni Grill on a Thursday night about 6pm. I have 3 children, so this is a treat for us. We sat down and the hostess said she would be right back with crayons, which I had to go get myself after we realized they weren't coming. We ordered 2 appetizers, macaroni bites and bruscheta. The bites were good but the toast for the bruscheta came out noticeably burnt, something the chef or server should have noticed. The server took our order and we had to asked twice for the wine list. My 2 young children got their food first. It was fine. Then my husband and oldest got their food. My husband took one bite out of his pork shank cremini and the only thing hot was the sauce. He told the server it was cold so he took it back to the kitchen. About 10 minutes later we both received our meals. My meal was ok, not hot but warm and yes my husband's was still cold. He sent back the food and didn't reorder anything else because by this time my kids were almost done. The experience was not good. Food and service needs much improvement!
(1)John M.
Food was great! service even better!!!!
(5)Rode A.
Had some pasta with shrimps and had the worst case of food poisoning I ever had.I never went back.
(1)Howard B.
Worst service ever. All three of our meals were cold when we finally got them. Manager took all the food off our bill, but acted like this was something he does all the time. Thought afte 5 years I would give them a second try. Will NEVER go back. Ony gave it one star because it had to so I could submit this review.
(1)Elaine R.
Great food and service. I am NEVER dissatisfied with this place.
(4)alberto e.
Menu did change a bit.food is ok service is a coin toss,you get someone who cares about getting a good tip or a person who just likes the way they look in uniform. Overall it's better than olive garden or applebees
(3)Rena T.
OMG, this placed SUCKED! One of our large group called the night before and let them know we were going to want separate checks, the manager said no problem. We got there, got seated, ordered and then we waited... 98% of the table got their food, the remaining 2% of us got our food after everyone was done. My pasta was swimming in lemon butter sauce, it was way too much. They took the bottles of water off our table and quit asking/serving us any water after that. When it came time for the checks, they came around AGAIN and asked us what we had. We had to go through our orders again. They said it would be a few minutes and they would bring the checks back. FORTY minutes later, they came back and said what we ordered didn't jive with what we said we ordered. They said it would be another five minutes to sort it out. No way, this place was a joke. The manager made lame excuses. The majority of us ended up leaving money on the table and walking out. They got WAY more of a tip than they should have - I didn't want to wait around for change. From the beginning of our night there to the end was a complete disaster. The food isn't even close to being Italian, just make this place a "P" for pass.
(1)Shannon H.
I used to love this place three years ago. Now, everything has gone downhill. The service is lacking. Our server didn't offer drinks until we were ready to order our food, and twice we were confused with two different tables, even bringing us another table's check! My boyfriend was starving so he ordered what he THOUGHT was a steak, only to be presented with four chunks of beef on two sticks, and some grilled vegetables. The chicken fettucini had maybe three small pieces of chicken in it, which was disappointing. After we were done eating, the server tells us, "We cut the portions AND the prices, so you get what you pay for." HUH???? To top it off, after the bill came, another server took it and said, "I'll hand it to him for you," as if our own server was too busy to pick it up himself. I used to work at a restaurant and never once did we ever pick up another server's bill "for them." My boyfriend offered my same sentiments when we left: "We're never going back there again."
(2)Chad S.
It been long time since visited any Romano Macaroni Grill. After this visit got reminded why not really huge fan or get really excited about the food at Romano. It like the three star say the food OK. I even went the way trying one of the newer items on the menu the blackened chicken parmesan. My last visit been that long forgot the last thing I tried off the menu. I came with my brother guys on Ohana dinner night. We ordered couple appetizers the fried calamari and fried zucchini. I only tried the fried calamari. I thought it was ok. Not that much fan of the breading feel like could use more seasoning. It was on the dried out side comes straight out of the fryer. The dipping sauces were ok two different ones. Neither one stood out. My entree would say again on whole the dish was ok. I really enjoyed the side of vermicelli pasta simple tossed in olive oil. The blackened chicken has nice seasoning but feel like slightly overcooked. The meat was not very moist throughout the outside especially felt like eating crust on pizza rather then chicken. The bread that complimentary always always been fan of! It was exactly same as remember hot, delicious, and love the fresh olive oil dip the bread in. Overall the food is ok. The service on the other hand never had bad experience can think of. On this visit they were on point again. The waitress was on top of it the whole night. She was very friendly, attentive, and made dining experience great one. Another thing that always liked about Romano is the paper on top of all the tables or booths. The waiter or waitress signs there name on the paper once sit down greets you. Especially if you have kids of any age. It great way for kids keep busy and never know might bring out artistic side of them. I like the high ceiling with the hanging wire of lights adds different look to the interior. On this night talk about cranking up the air conditioner. I swear never been more relief get out in the Vegas night heat! lol!!
(3)Michael H.
Had I written this review about 8 years ago, I would have happily given this establishment a 5/5 review. Unfortunately, times have changed and the fairly recent revamping of the menu, cooking styles, and value has fallen short in recent years. Today my Dad was visiting and he wanted to take the kids to lunch. He had several gift cards to Romano's Macaroni Grill so off we went. We were greeted at the door by a very friendly hostess and seated immediately. If this review was strictly based on the service, I would have no problem giving them a 5/5. Unfortunately, the food quality alone takes this review to the 3/5 mark. The Rosemary bread and oil accompaniment was delicious as always. The service by Sandra was excellent on all levels. Quick to refill drinks and quick to bring additional bread as requested. The appetizers and main dishes, however, left much to be desired. My dad ordered two appetizers: one of stuffed mushrooms, which appeared to be extremely greasy and possibly frozen; and other of Calamari which was an extremely small serving and though tasty, were a bit over-fried. For my main course, I had the $10 3 course lunch special. It included a single triangle of fried cheese, a small Caesar salad, and a main dish which I picked the Fettucini Gorgonzola. Though it was okay, the cheese sauce was layered in oil and dripped off each piece of pasta, leaving me with a sunken stomach and an overall bloated feeling. It really seems like the quality of the food has taken a strong dive in recent years and it is because of the food quality alone that I must give them a 3/5.
(3)Larry N.
Ya know, a few years ago this place had way more tasty food until.......these books came out, "Eat this and not that" and slammed Macaroni Grill's tasty food as being unhealthy due to calories. Since that time, the menu has changed (obviously to minimize the slamming of their menu items) and wow, I guess fat tastes good because the quality of taste has gone way down. Their food seems like it is starving for flavor and while I have continued to come in to this restaurant due to the convenience and proximity of my home, I am constantly underwhelmed by the items I choose. I will say, the staff has always been very good. They are friendly and attentive and there has never been a complaint in this area. The décor is also very inviting and a comfortable environment to dine - giving off that rustic Italian feel. However, let's face it, the food is the star of the show and thus the "stars" rating here, and unfortunately, this place to me is just ok....
(3)Daniel A.
This is casual dining. The food is tasty. Our waiter, Rick, was really nice, friendly, and very helpful with suggestions about the menu. We had passed by this place for years wanting to go in, but afraid it would be too pricey. But this was very affordable. It was a nice experience. When you dine here, ask for Rick!
(4)Latreece T.
Tasia was friendly and nice. She explained to me how the $7 lunches work and how you can order them at the express counter. If they don't have it out in 7 minutes your lunch is free. They also $9 dinners as well. I am glad I went there instead of Chili's. The ambiance is beautiful and relaxing. I love the fact that I was greeted when I entered and left the building. I will definitely try them out again.
(4)